Pricing

On-site Rates

Monday to Friday - 9 am till 5 pm

£25 for the first hour, this includes travel time to and from a customer, with a minimum charge of one hour for on-site visits or technical support.

After first hour, this will rise to £15 to the nearest half hour (£30 an hour).

Average cost for an on-site visit is between £40 to £85.

I have a maximum daily charge of £150 for week days, between the hours of 9am till 5pm.
This includes one hour for lunch.

Evenings - After 5 pm

Flat rate of £30 per hour, this includes travel time to and from a customer, with a minimum charge of one hour for home visits or technical support.

Weekends - 11 am to 3 pm

£40 an hour, this includes travel time to and from a customer, with a minimum charge of one hour for home visits or technical support.



Off-site Rates

Diagnostics

If a computer or device needs to be dismantled in order to assess what repairs are necessary,
there will be a £25 charge.

After initial inspection, I inform the client of any work to be undertaken and estimate the final cost.


Hardware


Laptop screen replacement from £95*

Laptop DC power connector repair from £45*

Laptop keyboard replacement from £40*

Laptop hard drive replacement from £60*

Ram upgrades from £25*

*Depending on make, model and size.
Software


Computer optimisation and optional free antivirus protection software from £45

Virus & malicious software removal from £45

Reinstallation of computer operating system from £65

Backup and restore of user information from £45