On-site Rates
Monday to Friday - 9 am till 5 pm
£25 for the first hour, this includes travel time to and from a customer, with a minimum charge of one hour for on-site visits or technical support.
After first hour, this will rise to £15 to the nearest half hour (£30 an hour).
Average cost for an on-site visit is between £40 to £85.
I have a maximum daily charge of £150 for week days, between the hours of 9am till 5pm.
This includes one hour for lunch.
Evenings - After 5 pm
Flat rate of £30 per hour, this includes travel time to and from a customer, with a minimum charge of one hour for home visits or technical support.Weekends - 11 am to 3 pm
£40 an hour, this includes travel time to and from a customer, with a minimum charge of one hour for home visits or technical support.
Off-site Rates
Diagnostics
If a computer or device needs to be dismantled in order to assess what repairs are necessary,
there will be a £25 charge.
After initial inspection, I inform the client of any work to be undertaken and estimate the final cost.
Hardware Laptop screen replacement from £95* Laptop DC power connector repair from £45* Laptop keyboard replacement from £40* Laptop hard drive replacement from £60* Ram upgrades from £25* *Depending on make, model and size. | Software Computer optimisation and optional free antivirus protection software from £45 Virus & malicious software removal from £45 Reinstallation of computer operating system from £65 Backup and restore of user information from £45 |