Pricing
Monday to Friday: 9am - 5pm
£30 an hour. This includes travel time to and from a customer with a minimum charge of one hour for home/office visits or technical support.
After the first hour I charge £15 per half hour.
Evenings: After 5pm
£40 per hour. This includes travel time to and from a customer with a minimum charge of one hour for home/office visits or technical support.
After the first hour I charge £20 per half hour.
Saturday: 11am - 2pm
£40 an hour. This includes travel time to and from a customer with a minimum charge of one hour for home/office visits or technical support.
Sunday: Closed
Diagnostics
If a computer or device needs to be disassembled in order to assess what repairs are necessary, there may be a £30 charge.
After initial inspection I will proceed with any relevant repairs up to the additonal cost of £30.
Above £60, I inform the client of the work to be undertaken and estimate the final cost.
Hardware
Standard laptop screen replacement from £110*
Laptop DC power connector repair from £75*
Laptop power supply replacement from £45*
Laptop keyboard replacement from £60*
Hard drive replacement from £90*
Ram upgrades from £40*
*Hardware repairs requiring component replacement have a 2 - 5 day turnaround to allow for delivery of parts.
Software
Computer optimisation and optional ^free antivirus software from £45
Virus & malicious software removal from £60
Installation of new computer operating system from £65
Backup and restore of user data from £60
Restoration of software & user settings from £60
Basic data recovery from £60
^Free antivirus software providers: Avast, AVG, Avira, Bitdefender or Kaspersky
If you have a question relating to a hardware or software issue not listed above please get in touch for further assistance.
Please note: I do not offer hardware repair for tablet or mobile phones.
I do provide assistance with their software, operation & data transfer.